Returns Policy
In the event of a defective product, please notify us immediately at our contact email or phone number. We will arrange a refund or a replacement.
If you change your mind within 14 days of receiving the product, you have the right to withdraw from your purchase agreement and request a refund. In this case, you are responsible for shipping the product back to us at the address provided below, attaching the information specified below.
Please note: This is only possible if you haven’t yet in any way altered the product from its original state. Because of the nature of the product, accessing its digital components is also considered consuming the product, and in so doing you forfeit the right to withdraw from the purchase agreement.
Please address returns to:
MAKUPAC FULFILLMENT, c/o: whodunnit returns
Citonice 231
67101, Citonice, czech republic
+420 601 343 427
If withdrawing from purchase, please include the following information inside the package:
Customer name:
Address:
Order number:
Order date:
Date of receipt:
If you change your mind within 14 days of receiving the product, you have the right to withdraw from your purchase agreement and request a refund. In this case, you are responsible for shipping the product back to us at the address provided below, attaching the information specified below.
Please note: This is only possible if you haven’t yet in any way altered the product from its original state. Because of the nature of the product, accessing its digital components is also considered consuming the product, and in so doing you forfeit the right to withdraw from the purchase agreement.
Please address returns to:
MAKUPAC FULFILLMENT, c/o: whodunnit returns
Citonice 231
67101, Citonice, czech republic
+420 601 343 427
If withdrawing from purchase, please include the following information inside the package:
Customer name:
Address:
Order number:
Order date:
Date of receipt: